SHIPPING POLICY

Thank you for choosing Rx Cranial Solutions for your wig and extension needs. We strive to provide a seamless and enjoyable shopping experience, including prompt and reliable shipping services. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

**Order Processing:**

  1. **Order Confirmation:** Once your order is successfully placed, you will receive an order confirmation email with details of your purchase.
  1. **Processing Time:** Please allow 7 business days for order processing. We work diligently to ensure your items are carefully inspected and packaged before shipment.
  1. **Custom Orders:** For custom orders, additional processing time may be required. Details will be communicated to you during the ordering process.

**Shipping Methods:**

  1. **Domestic Shipping:** We offer standard and expedited shipping options for orders within the United States. Standard shipping generally takes 4-5 business days, while expedited shipping may take 3 business days.
  1. **International Shipping:** We provide international shipping to select countries. Shipping times vary based on the destination and shipping method chosen during checkout. Customers are responsible for any customs duties or taxes incurred upon arrival in their country.

**Shipping Rates:**

  1. **Domestic Rates:** Shipping costs are calculated at checkout based on the selected shipping method and your location.
  1. **International Rates:** International shipping costs vary based on the destination and shipping method chosen during checkout. Customers are responsible for any additional customs duties or taxes.

**Order Tracking:**

  1. **Tracking Information:** Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.
  1. **Tracking Updates:** Please allow 24-48 hours for tracking information to be updated. If you encounter any issues with tracking your order, feel free to contact our customer support team.

**Shipping Delays:**

  1. **Unforeseen Circumstances:** While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may cause shipping delays. We appreciate your understanding in such situations.
  1. **Communication:** In the event of a significant delay, we will make every effort to communicate with you promptly and provide updates on your order status.

If you have any questions or concerns about our shipping policy, please contact our customer support team at contact@rxcranialsolutions.com

Thank you for choosing Rx Cranial Solutions for your wig and extension needs. We appreciate your business!

Rx Cranial Solutions

7324 Southwest Freeway, Ste. 800-2173

contact@rxcranialsolutions.com

Monday-Saturday @ 10am-6pm